FAQ

1. Can I buy all the goods I need at MM Mega Market?

Sure. Your needs for goods will be met when shopping at MM Mega Market, as there are always more than 25,000 different products from food to non-food products.

2. What is the price-benefit when I shop at MM Mega Martket?

MM Mega Market always offers the best possible price for customers. As buying goods directly from manufacturers, farmers, residents, ... with large quantities, our company could save intermediational cost. Therefore, we share this cost savings with you.

3. What are payment methods at MM Mega Market?

You will pay in cash at checkout counter.

4. Are there any alternative methods of payment?

To facilitate the best payment for customers, we also accept bank transfer, ATM card payment at all applicable banks (VietinBank, Vietcombank, Agribank, ACB, Dong A, Eximbank, Sacombank ...), Credit card (except American Express) VISA, Master Card, JCB, CUP, Diners Club,....

5. What are the opening times of the MM Mega Market center?

We open daily from 06:00 to 21:00.

6. Can MM Mega Market Company deliver goods to door when I buy large quantities?

We have free-shipping support for bills over 500,000 VND within a radius of 10km from the centers. Please see details at the centers. MM Mega Market also assists you by contracting with a reliable shipping company to help you transport your goods. You can refer to the price list listed at the counter.

7. Do I have to pay for registering MM Mega Market Membership Card?

No, it is completely free.

8. What should I do when I lose my card?

Please contact MM Mega Market center where you registered to redo your card within 5 minutes, and it is completely free.

9. If I forget to bring membership card, can I go to purchase?

You can still go to shop as usual by contacting The Reception to receive a Temporary Card.

10. How can I register for more MM Mega Market Membership Cards for employees at my company?

Please provide a Confirmation of Number of Employees to obtain additional cards.

11. My company has registered for MM Mega Market Membership Card, but what should I do if I want to have my own card?

Please bring the Referral Letter to the Reception where your company has registered Membership Card, we will assist you to make another card.

12. Can I use my Membership Card to shop at other MM Mega Market Center?

Sure. In Vietnam, you can use your Membership Card at any center.

13. My company address has changed, how can I get a new Membership Card?

Please contact to The Reception about your old card. We will update your new address data and immediately print a new card for you.

14. How can I send a question?

Please contact the Customer Care department at each center or through our website by sending messages to contactus@mmvietnam.com.